TERMS & CONDITIONS

Overview

This website is operated by Reva Collective ltd. Throughout the site, the terms “we”, “us” and “our” refer to Reva Collective.

By visiting our website and/or purchasing from us, you agree to these Terms & Conditions.

We know nobody dreams of reading legal pages. But this one matters.
Online Store Terms

By using this website, you confirm that:

• you are at least 18 years old, or using the website with permission from a parent or guardian

• the information you provide is accurate and current

• you will not use our products, website or content for unlawful purposes

Please don’t use the site for fraud, abuse, chaos or anything illegal.
Products & Availability

We do our best to display product colours, details and imagery as accurately as possible.

That said, screens interpret colour differently, lighting changes everything, and life is imperfect. Slight variations may occur.

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, adjust pricing or update product information without notice.

Some pieces restock. Some become legends.
Pricing & Payment

All prices are listed in GBP (£).

Payments must be completed before orders are processed and shipped.

We reserve the right to change pricing at any time.

If a pricing error occurs accidentally, we reserve the right to cancel affected orders and issue a refund.
UK Shipping

Reva Collective currently ships within the United Kingdom only.

Shipping times are estimates and not guaranteed delivery dates.

Once an order has been shipped, delays caused by couriers are outside our control — but we’ll always try to help if things go sideways.

Tracking details will be sent once your order is dispatched.
Your Right to Cancel (UK Online Orders)

Under UK consumer law, customers purchasing online have the right to cancel their order within 14 days of receiving it.

After notifying us of cancellation, items must be returned within a further 14 days.

To request a cancellation or return, email:
hello@revacollective.com

We’ll issue you with a return label and instructions.
Returns & Exchanges

Returned items must be:
• unworn
• unwashed
• hygienic
• in original condition
• with original tags attached

For hygiene reasons, we cannot accept returns showing signs of wear, damage, makeup staining, tanning products or washing.

Refund return shipping costs are customer-covered unless the item is faulty or incorrect.

If you choose an exchange or store credit instead of a refund, we’ll reimburse up to £5 of your return shipping cost.

Because finding your perfect fit should feel easier than a customer service battle.
Refunds

Once your return is received and inspected, approved refunds will be processed to your original payment method.

Refunds are typically processed within 14 days of receiving the returned item or proof of return.

Original shipping costs are non-refundable unless required under UK consumer law.
Faulty, Damaged or Incorrect Items

Under UK consumer law, customers are entitled to remedies if goods are faulty, not as described or not fit for purpose.

If your item arrives faulty, damaged or incorrect, contact us within 7 days of delivery at:
hello@revacollective.com

Please include:
• your order number
• photos of the issue
• a short description of the problem

If the issue is confirmed, we’ll provide a repair, replacement or refund in line with your legal rights.

Return shipping costs for faulty items are covered by us.
Intellectual Property

Everything on this website — including branding, logos, imagery, graphics, designs and written content — belongs to Reva Collective unless otherwise stated.

Please don’t reproduce, copy or use our content without written permission.

We worked hard on this.
Limitation of Liability

To the fullest extent permitted by law, Reva Collective is not liable for:
• indirect or consequential losses
• delivery delays caused by third-party couriers
• losses caused by incorrect customer information provided at checkout
• temporary website interruptions or technical issues

Nothing in these Terms excludes rights that cannot legally be excluded under UK law.
Privacy

Your personal information is handled in accordance with our Privacy Policy.

We do not sell your personal data.

Ever.
Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updates will be posted on this page.

By continuing to use the website after changes are published, you accept those updates.
Contact

Questions?
Email us at:
hello@revacollective.com

Real people. Real answers.